FireHire.app

1. Information We Collect

We collect information in three main ways:

1.1 Information you provide to us

• Account information (name, email, password)
• Profile details (city, experience level, goals, etc.)
• Payment and billing details (handled by our payment processor, e.g., Stripe)
• Content you upload or enter (resumes, answers, notes, preferences, etc.)
• Messages you send to us (support emails, feedback)

1.2 Information collected automatically

When you use the Service, we may automatically collect:

• Log data (IP address, browser type, device info, pages viewed, time spent)
• Usage data (features you use, interactions, clicks)
• Cookies and similar technologies to remember your settings and help us improve the Service

1.3 Information from third parties

We may receive limited information from:

• Payment providers (e.g., billing status, last 4 digits of card, subscription status)
• Analytics tools (aggregated usage data)
• Authentication providers if you sign in with a third-party login (e.g., Google)

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service
• Manage your account and subscription
• Process payments and prevent fraud
• Personalize your experience and show relevant content
• Improve and develop new features (including training and refining AI tools)
• Communicate with you (service updates, support, important notices)
• Comply with legal obligations and enforce our Terms of Use

We may use anonymized and aggregated data (data that cannot identify you personally) to analyze usage, improve the Service, and for business and analytics purposes.

3. Use of AI and Automation

FireHire.app uses AI tools to help with:

• Resume feedback and suggestions
• Interview preparation and related features

We take care to protect your data when using these tools. AI outputs may sometimes be inaccurate or incomplete. You are responsible for reviewing all AI-generated content before using it.

4. Legal Basis (if you are in the EEA/UK)

If you are located in the European Economic Area or the UK, we process your personal data based on:

• Performance of a contract (to provide the Service to you)
• Our legitimate interests (e.g., improving and securing the Service)
• Your consent (e.g., certain cookies/marketing where applicable)
• Compliance with legal obligations

5. How We Share Information

We do not sell your personal information.

We may share information with:

Service providers

Such as payment processors (e.g., Stripe), hosting providers, analytics tools, and customer support tools that help us operate the Service.

Professional advisors

Such as lawyers, accountants, or insurers, when necessary.

Law enforcement or regulators

When required by law or to protect our rights, property, or safety, or that of others.

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

6. Cookies and Analytics

We may use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Understand how users interact with FireHire.app
• Improve performance and features

You can usually control cookies through your browser settings. Disabling some cookies may affect how the Service works.

7. Data Retention

We retain your information for as long as:

• You have an active account, or
• It is reasonably necessary to provide the Service, comply with law, resolve disputes, and enforce our agreements.

We may retain certain billing and transaction records as required for accounting, legal, and tax purposes, even after you close your account.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal/legitimate retention needs)
• Object to or restrict certain processing
• Request a copy of your data in a portable format (where applicable)

To exercise any of these rights, contact us at support@firehire.app. We may need to verify your identity before processing your request.

California residents (CCPA/CPRA)

If you are a California resident, you may have additional rights under California law, including the right to know what categories of personal information we collect and the right to request deletion of your personal information, subject to certain exceptions. You also have the right not to be discriminated against for exercising these rights.

9. Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

FireHire.app is intended for users 18 years of age or older. We do not knowingly collect personal information from children under 18.

If you believe a child under 18 has provided us with personal information, please contact us at support@firehire.app and we will take appropriate steps to remove that information.

11. International Transfers

Our Service is operated from the United States. If you access the Service from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries, which may have different data-protection laws than your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date at the top and may provide additional notice as required by law.

Your continued use of the Service after changes are posted means you accept those changes.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: