FireHire.app

1. Eligibility

You must be at least 18 years old to use FireHire.app. By using the Service, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.

2. Description of Service

FireHire.app provides subscription-based tools to help candidates prepare for fire-service hiring processes and related physical preparation, including:

• AI-powered interview and oral-board practice
• Resume scoring, analysis, and rewriting
• Study aids, written-exam tools, daily questions, and preparation tools
• Progress tracking, training plans, and user dashboards

FireHire.app does not guarantee that use of the Service will result in hiring, interview advancement, exam performance, physical-performance improvement, or any specific career outcome.

3. Accounts

To use most features of the Service, you must create an account. Certain public demo features may be available without creating an account. When you create an account, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your login credentials
• Not share your account or subscription access with others

You are responsible for all activity that occurs under your account and for any use of the Service associated with you.

4. Subscription Plans & Billing

FireHire.app offers the following plans:

• Free: No cost
• Pro: $15/month
• Unlimited: $40/month

All paid subscriptions:

• Auto-renew unless and until you cancel
• May begin with a 7-day trial for eligible new subscribers only, during which you may cancel at any time before billing begins
• Trial eligibility is limited to first-time subscribers and may be restricted by payment method, device, account history, or other identifiers to prevent duplicate or abusive trial usage
• Are sold and managed through Polar, and by subscribing you authorize recurring charges until cancellation
• Charges may appear on your card or bank statement under the billing descriptor shown on the receipt Polar provides for your order.
• You may upgrade or downgrade your plan at any time. Upgrades take effect immediately and you will be charged the prorated difference. Downgrades take effect at the end of your current billing period

Merchant of Record

FireHire.app LLC uses Polar as Merchant of Record for paid subscriptions. Polar may handle checkout, payment processing, tax calculation, tax collection and remittance, receipts, invoices, refunds, chargebacks, and related payment support. Your paid subscription transaction may be processed by Polar as Merchant of Record, while FireHire.app LLC provides access to the Service under these Terms.

Prices are shown in U.S. dollars and are tax-inclusive except where Polar’s checkout flow expressly displays otherwise. Polar, as Merchant of Record, is responsible for calculating, collecting, and remitting applicable transaction taxes where required.

Refund Policy

To avoid being charged, you must cancel before your free trial ends. After the trial ends and billing occurs, payments are non-refundable except where required by applicable law.

FireHire.app LLC retains limited billing, subscription, consent, and related records as reasonably necessary for fraud prevention, financial compliance, security, and dispute handling.

If you cancel a paid subscription, your cancellation will take effect at the end of your then-current billing period unless otherwise stated at the time of cancellation, and you will not receive a prorated refund except where required by applicable law.

If a payment fails, we may retry the charge and provide a brief grace period before suspending or downgrading your account. Continued access during any grace period does not waive amounts owed.

5. AI-Generated Content

FireHire.app uses artificial intelligence to generate or assist with:

• Interview questions, oral-board feedback, demo feedback, and responses
• Resume evaluations and analysis
• Resume rewrites and generated resume content
• Written-exam questions, scores, and feedback
• Recommendations, scores, study guidance, workout-plan content, and insights

AI-generated content may be incorrect, incomplete, inconsistent, outdated, or unexpected, and is provided for informational and educational purposes only, not as medical, fitness, career, legal, or other professional advice. By using the Service, you acknowledge:

• AI output should be independently reviewed and verified by you before you rely on it or submit it to any third party
• You assume responsibility for how you use AI-generated content
• FireHire.app is not liable for decisions, actions, injuries, losses, or outcomes arising from your use of or reliance on AI-generated content

We explicitly do not guarantee that any preparation, scoring, analysis, workout plan, or AI assistance will lead to hiring, advancement, improved performance, or employment in the fire service.

If you use any physical-training, fitness, or CPAT-related feature, you acknowledge that exercise and physical training involve inherent risks, including risk of injury, illness, overexertion, or other adverse health effects, and that any such content is general information only and not medical advice.

Users may not resell, publish, scrape, systematically extract, or commercially distribute AI-generated content from FireHire.app, or use the Service in a manner that exceeds reasonable personal, non-commercial use or interferes with the Service for other users.

We may apply reasonable fair-use limits to AI-enabled or resource-intensive features, including hourly, daily, or weekly limits on resume analysis and rewrites, interview and oral-board simulations, written-exam question generation, training-plan generation, and similar features. Some limits may apply to all users, while others may vary by subscription plan. Current limits may be disclosed in the Service or on the applicable subscription page and may be adjusted from time to time to maintain service quality, availability, security, and fair access, or to prevent misuse. Excessive or abusive use may result in temporary throttling, suspension, or termination.

If we offer a public demo without requiring an account, your submission of content to that demo constitutes your agreement to these Terms, including the AI-generated content disclaimers in this Section 5.

6. User-Uploaded Content

You may upload resumes, documents, profile information, job postings, answers, workout-related inputs, and other materials.

By uploading content, you grant FireHire.app a limited license to:

• Store, host, process, and transmit your content as necessary to operate the Service
• Use aggregated or de-identified data, where applicable, to improve the platform

We do not claim ownership of your content. You may request deletion of your account and associated stored content, subject to limited retention of certain records for legal compliance, billing, fraud prevention, security, consent auditing, and dispute resolution.

7. Data & Privacy

FireHire.app collects and processes information according to our Privacy Policy. You acknowledge that:

• Billing information is collected and processed by Polar, our payment and commerce provider and Merchant of Record for paid subscription transactions. FireHire.app LLC may receive related billing, subscription, transaction, and payment metadata, but does not receive or store full payment-card numbers
• FireHire.app LLC may retain limited billing, subscription, fraud-prevention, security, and consent records as reasonably necessary for legal compliance and legitimate business purposes
• You may have the right, subject to applicable law, to request access to, correction of, or deletion of certain personal data

8. Prohibited Conduct

You agree not to use the Service to:

• Hack, interfere with, or disrupt the platform
• Scrape, copy, or attempt to extract system data
• Harass other users, staff, or members of any FireHire community channel
• Reverse engineer, bypass security, or misuse the platform
• Share subscription access
• Sell, redistribute, or commercially exploit AI responses

Violation may result in suspension or termination of your account, removal from community channels, and other action we deem appropriate.

9. Feature Changes

FireHire.app may modify, update, or discontinue features at any time, including:

• Tools
• AI models
• Subscription features
• Dashboards or UI components

We reserve the right to do so without notice.

10. Limitation of Liability

To the fullest extent permitted by law:

• FireHire.app is provided “as is”
• We do not guarantee uninterrupted or error-free service
• We are not responsible for employment outcomes, testing outcomes, interview outcomes, or physical-training outcomes
• We are not liable for damages arising from your use or inability to use the Service, your reliance on AI-generated content, your participation in any physical training or CPAT-related activity, or the acts or omissions of third-party service providers

Your sole remedy for dissatisfaction with the Service is to stop using it and, if applicable, cancel your subscription.

11. Dispute Resolution; Arbitration

These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law principles, except to the extent federal arbitration law applies.

Except for matters that may be brought in small claims court, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration on an individual basis, and not in a class, consolidated, or representative action. You may opt out of this arbitration agreement by sending written notice to FireHire.app LLC at info@firehire.app within 30 days after the earliest of: (a) the date you first create an account; (b) the date you first accept any version of these Terms containing this arbitration agreement; or (c) for existing users when this arbitration agreement is first introduced or materially changed, the effective date of the version of the Terms that first introduces or materially changes it. Your opt-out notice must include your name, the email address associated with your FireHire.app account, and a clear statement that you opt out of arbitration. Opting out of arbitration does not affect any other part of these Terms.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND FIREHIRE.APP EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. This waiver applies even if the arbitration provision above is found unenforceable.

Any community channel we make available, including Discord or similar channels, is part of the Service for purposes of these Terms. We may moderate, suspend, remove content from, or revoke access to any community channel at any time.

12. Termination

We may suspend or terminate your account if:

• You violate these Terms
• Your payment fails
• You engage in abuse or misuse of the platform, any community channel, or any trial offer

You may cancel your paid subscription at any time, and cancellation takes effect as described in Section 4. You may also request deletion of your account in accordance with our Privacy Policy and any in-product account-deletion flow we make available.

When you delete your account, we will delete or de-identify your account content as described in our Privacy Policy, but we may retain limited records for legal compliance, billing, fraud prevention, security, consent auditing, and dispute resolution.

13. Contact Information

For questions, support, or legal inquiries, please contact us:

FireHire.app LLC

220 S Wilcox St #153

Castle Rock, CO 80104, USA

Email: info@firehire.app

14. Changes to These Terms

FireHire.app LLC may update or modify these Terms from time to time. Each version of these Terms will identify its effective date, and FireHire.app LLC will maintain records of the versions presented to and accepted by users. If we make a material change to these Terms, we may provide advance notice by email or other reasonable means before the updated Terms take effect. When updated Terms take effect, we may show an in-app notice and ask you to accept them. We may also ask you to accept the updated Terms when you create an account, sign in, subscribe, change plans, use certain features, or take other actions in the Service. Unless a different process or notice period is required by law, your continued use of the Service after the effective date of the updated Terms constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you should stop using the Service and cancel any paid subscription before the updated Terms take effect.